Product Warranty

Magformers is firmly committed to providing our customers with the highest quality products through authorized retailers. Magformers takes great care to make sure each magnet is safely encapsulated. We use the highest quality materials and each design is rigorously tested to ensure safety and long lasting play. All of our products meet required North American and International Standards.

To further our quality control efforts, Magformers is pleased to provide, at no extra charge to you, one (1) year of warranty protection against manufacturer defects for all Magformers products purchased from Magformers.com or from one of our authorized retailers.

Our policy is to honor our product warranty only on products purchased directly from Magformers.com or from an authorized Magformers retailer and only accompanied by a receipt or proof of purchase. Magformers products are sold in the United States through a network of authorized retailers selected by Magformers. Magformers dealers have been chosen for their ability to properly represent and sell our products. Unfortunately, Magformers products are sometimes sold by companies that are not authorized to do so. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Magformers warranty coverage.

If you purchase a Magformers product from an unauthorized dealer, if the item is not a genuine Magformers product, or if you do not have proof of your purchase, your Magformers warranty will not be valid.

If you return an item to Magformers for replacement, and that item is verified as either counterfeit or a product not manufactured by Magformers, you will be notified via e-mail or phone. If you would like the item returned to you, it will be shipped back to you at your cost.

When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, or defective. Please protect yourself and your children by ensuring that you only purchase Magformers products from Magformers.com or from authorized Magformers retailers.

For a complete list of authorized Magformers retailers with physical locations, please visit our Dealer Locator

The following retailers are authorized to sell Magformers products on the internet. If you are purchasing a Magformers product online, such as through Amazon, eBay or Walmart.com, please note where the product is being "shipped from and sold by," and check this list to confirm that you are purchasing from an authorized retailer:

  • Amazon.com corporate
  • Barnes and Noble
  • Sears & K-Mart
  • Walmart
  • Target
  • Kohl's
  • Toys R Us
  • Indigo Chapters
  • Mastermind Toys
  • Learning Express
  • Century 21 Department Stores
  • AAFES
  • Hayneedle
  • Nordstrom
  • Nordstrom Rack
  • All other retailers can be found on Dealer Locator

 


Authorized Amazon Resellers

  • MMP Living
  • ToyNK
  • Oceanside Trading
  • Toy Box
  • S&S Group
  • Tom's Toys
  • Kids Kupboard
  • Best Service Stores
  • Fontana
  • 123 Stores
  • Avalanche
  • Capital Trading
  • Greater Good Kids
  • Doll Hospital
  • Garden Gifts
  • 5 Toys
  • Garden of toys

Non - Authorized Amazon Resellers

  • 5 Star
  • 7th Heaven Lane
  • Altatac
  • anakin692
  • BAA SHOP
  • Barry
  • Best Brands Toys
  • Best Deals & Steals
  • Best Wave
  • Blazing Savings
  • BonitaBonita
  • BRYME
  • Buyersparadise
  • Chocolate Friedchicken
  • ChopRetail
  • CloudMarket
  • Club JM
  • COLORFUL-EN GADGET
  • Connect Buy
  • Delubbi Inc.
  • Direct Distributors
  • Discounted Tech Store
  • Down Home Deals
  • Emerald Gardens Gifts
  • E-Wholesale Japan Company
  • Faith-Hope-Love
  • FindStar Trading
  • First Premier
  • Fit Corp Ltd.
  • Fit Life
  • Flydrone's
  • Focus Right
  • Fun and Games Unlimited
  • Genius Shack Toys Canada
  • Get Kawaii and cool stuffs from Japan
  • Global Supplies
  • Goody Shop
  • GradePrice
  • GreaterGood Retail
  • Greatfullbuys
  • Green Tomatoes Japan
  • Greenlife
  • Hard to Find Games
  • His will farm
  • Home And Wood And More
  • Ichiro Shiraki
  • Inandout Distribution
  • InWish
  • Jet Store Direct
  • JOY ONLINE
  • Justplatform
  • KAI LI
  • KYKLOS GALAKTIKOS
  • Laxtto
  • Leerain Japan
  • Legendary Juny
  • Machs
  • Magplayer
  • Mangguo station
  • MaxGate
  • Mega Import Mall
  • Mercazen
  • Mode Tokyo
  • Motoki HAGIUDA
  • Naryki
  • Nobuko
  • Nova Tech US official
  • NYDealz
  • Oasis1270
  • Our Favorite Toys
  • PlayMaty
  • R&J Alpha
  • Relation
  • RSC Store
  • RY Trading
  • Savewize Premium Closeouts
  • Second Stage
  • Sellim Inc.
  • SHOP WAKABAAR
  • Starworld Toys
  • Style Care LLC
  • SUMIYOSHI-YA
  • SunSanson
  • T&M house
  • TadaTrading
  • Th!sNThat
  • TopGoodz
  • toptoyhunter
  • Toy Can Inc.
  • transOCEANIC
  • Valuezilla
  • Wasem
  • Whimsical Fox Tales
  • Woodburymall