Frequently Asked Questions

MAGFORMERS® use cylindrical neodymium magnets. Because of this unique shape, no matter how they’re connected they always attract. Combine this with their strength and it means shapes can be laid flat on a table and pulled up to form different builds.

Yes, we use both transparent and opaque HQABS plastic. Depending on which set you have you may be able to see the magnets in our toys. No matter which geometric shape you have each one is sonic welded and the magnets are safe and secure.


Magformers® are made to the highest quality. Each geometric magnetic shape is Sonic welded using BPA free HQABS and Neodymium magnets.

We suggest a recommended retail price for all of our products (MSRP). Retailers can set their own prices as long as they do not go below our Minimum Advertised Price Policy (MAPP).

Visit our Contact Us page located in the top right of the homepage. Make sure to tell is which set you purchased, which piece you require and where you purchased.

If you’re a retailer and would like a catalog please email info@magformers.com or call us TOLL Free at 1-877-817-4574.

visit the contact page to let us know anything else.

MAGFORMERS® are made to the highest quality. Each geometric magnetic shape is Sonic welded using BPA free HQABS and Neodymium magnets.

Customer orders can only be placed at www.magformers.com. If you are a retailer you can login to order online, or if you do not have an account, you can request an account online.

MAGFORMERS® must charge sales tax in any state where it has a physical presence. This means that purchases in Michigan are subject to local sales tax. Sales shipped to all other states are not subject to sales tax.

We accept VISA, MASTERCARD, DISCOVER and PAYPAL at www.magformers.com.  View our payment information page.

Orders ship within 24 Hours. If you wish to change your order before this time call us on 1-877-817-4574.
For information on how we protect your details, please see our privacy policy.
After your order ships it should arrive to you with in 3-5 business days.
Yes. When you purchase from www.magformers.com/shop you will receive a Fedex tracking number.

To check the status of a return, call our TOLL Free number at 1-877-817-4574. or go to  myaccount.

To subscribe, visit our homepage and select the big reg box that says "Sign up for Exclusive Emails", or click on "E-Offers" located in the top of every page near the social media icons.


To unsubscribe from receiving emails visit an email you received from us, scroll to the bottom of it and click on unsubscribe.


When you place an order on Magformers.com products will ship from our facility within 36 hours. We initiate shipments Monday to Friday. For free shipping, tyhe order total must be $50 after all discounts, promotions, gift certificates, and cash vouchers. Taxes and shipping do not count towards the $50 order minimum. Free shipping is not available for orders shipping to a PO Box or to an APO address.

We currently only deliver to all 50 States of the U.S.
To return your set for exchange it must be in its original unopened packaging. To set up a return you can call us Toll Free on 1-877-817-4574.
To replace a defective part please send an email to info@magformers.com. Make sure to include a photograph of the part that is defective so that we are able to send out the correct replacement.
Unfortunately we can only accept returns from products that have been purchased on www.magformers.com.
To become a retailer you can email info@magformers.com or call us TOLL Free at 1-877-817-4574.
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To find out about MAGFORMERS® events visit our blog located in the Smart Center area of our website.
MAGFORMERS® support many different charities, to view our work you can visit the News section of our website, located in the About Us section.
You can visit our social media pages: www.facebook.com/magformersllc www.twitter.com/magformersllc www.instagram.com/magformers